How to redeem
Open your fulfilled order, confirm the product platform and region, then follow the matching instructions below. Never share a digital code publicly.
Before you begin
- Confirm that the code matches your device, platform, country or account region.
- Sign in to the account where you want the product permanently applied.
- Type or paste the code exactly as delivered, without extra spaces.
- Use only the platform's official app or website; never enter a code on a page reached through an unknown message.
Steam
In the Steam desktop app, select Games, then Activate a Product on Steam. Follow the prompts and enter the key. You can also choose “Add a Game” at the bottom of the library.
A Steam Wallet code is redeemed from account details under “Add funds to your Steam Wallet,” not through product activation. Check the wallet currency and region before redeeming.
PlayStation
On a PlayStation console, open PlayStation Store, select the menu and choose Redeem Code. On the web, sign in to the official PlayStation Store and select Redeem Code from your profile menu.
PlayStation codes are commonly region-restricted. The country of the code must match the country of the PlayStation account; changing console location does not change the account region.
Xbox and Microsoft
On Xbox, open Store, open the side menu and choose Redeem. On a browser, sign in at redeem.microsoft.com and enter the 25-character code.
Confirm the Microsoft account shown before completing redemption. Product, subscription and gift-card codes may have different region requirements.
Nintendo
Open Nintendo eShop on the intended console, select the correct user, choose Enter Code or Redeem Code, then enter the 16-character code.
The Nintendo Account country and eShop region must support the code. Funds and games cannot normally be moved between Nintendo accounts after redemption.
Apple and Google Play
For Apple, open the App Store, select your account photo, then Redeem Gift Card or Code. For Google Play, open the Play Store profile menu, select Payments & subscriptions, then Redeem code.
Both services apply country, currency and account restrictions. Confirm that the code matches the store country on your account before trying to redeem it.
Game top-ups
Top-ups usually do not require a code. Virbaze uses the player ID, server, zone or account details collected at checkout to deliver value to the game account. Check every character before submitting the order. When the order is fulfilled, sign out and back in or restart the game if the new balance is not immediately visible.
Subscriptions, software and account delivery
Follow the instructions shown with your fulfilled order. A subscription may arrive as a code, activation link or account-based delivery. Software licences may require an official installer and a separate activation screen.
Where account credentials are supplied, secure them as instructed after successful access. Do not change recovery details or other settings if the delivery instructions expressly prohibit it.
If redemption fails
Check for typing errors, account region mismatch, the wrong platform, a platform outage or a code entered in the wrong redemption area. Take an unedited screenshot of the complete error before making repeated attempts.
If the problem continues, use our Contact page and include your order number, platform, account region and screenshot. Our Refund policy explains how invalid-code claims are reviewed.